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Shipping Information
Courier: Lotte Global Logistics (1588-2121)
Shipping Area: Nationwide within South Korea
Shipping Fee: Free shipping (including Jeju Island)
Delivery Time: 2–3 business days (excluding weekends and public holidays)
Exchange Policy
Request Period: Within 7 days of receiving your order
How to Request: KakaoTalk Channel, email, or phone (+82-2-6398-0412)
Shipping Fee: Customers are responsible for a one-way shipping fee of KRW 4,000 for product, size, or color exchanges.
Return Policy
Request Period: Within 7 days of receiving your order
How to Request: KakaoTalk Channel, order history on our website, email, or phone (+82-2-6398-0412)
Shipping Fee: For returns due to a change of mind, customers are responsible for a round-trip shipping fee of KRW 8,000.
Important Notes
Exchanges and returns must be requested within 7 days of receiving your order.
Customers are responsible for exchange and return shipping fees.
Exchanges and returns cannot be accepted if the item has been worn, washed, damaged, or had its tags removed, or if its original condition or resale value has been compromised.
Carpetter patch cap [black]